Support
At Wicked Pokies Casino, we understand that sometimes you need a helping hand. Whether you're having trouble with a deposit, curious about a bonus, or just have a question about a game, our dedicated support team is ready to assist you 24/7.
Round-the-Clock Live Chat Support
Our most popular support option is our lightning-fast live chat service. Available 24 hours a day, 7 days a week, our friendly support agents typically respond within 60 seconds. Just click the chat bubble in the bottom corner of your screen to connect with a real person who can solve your problem right away.
Email Support When You Need It
Prefer to explain your issue in detail? Our email support team is standing by at support@wickedspokies.com. While responses may take a bit longer (usually within 4-6 hours), our team will provide thorough answers to more complex questions. This option is perfect for sending screenshots or when you don't need an immediate response.
Comprehensive Help Center
Before reaching out, you might find your answer in our extensive FAQ section. We've compiled answers to dozens of common questions about:
- Account verification and security
- Deposits and withdrawals using Bitcoin, Ethereum, Visa, and other payment methods
- Bonus terms and wagering requirements
- Game rules and strategies
- Technical troubleshooting
Banking and Transaction Support
Having trouble with a deposit or withdrawal? Our dedicated payments team can help with any issues related to:
- Credit card deposits (Visa and MasterCard)
- Cryptocurrency transactions (Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Tether)
- Wire transfers
- Withdrawal processing and verification
Game-Related Assistance
Our support agents are well-versed in all Real Time Gaming titles available at Wicked Pokies. Whether you have questions about slot features, table game rules, or just need recommendations for games that match your style, we're happy to help.
Bonus and Promotion Questions
Confused about how to claim your 300% welcome bonus or the 20 free spins that come with it? Our team can explain all bonus terms, help you activate promotional codes, and ensure you get the most value from our offers.
Account Security and Responsible Gaming
Your security is our priority. Contact our support team immediately if you:
- Notice any suspicious activity on your account
- Need to update your personal information
- Want to set deposit limits or self-exclusion periods
- Require assistance with account verification
We're Here For You
At Wicked Pokies Casino, we pride ourselves on providing fast, friendly, and effective support. Our team is trained to handle every issue with professionalism and care, ensuring you can focus on what matters most – enjoying your favorite casino games.
Remember, no question is too small, and we're always happy to help. Your gaming experience is our top priority, and we're committed to making it as smooth and enjoyable as possible.